User support technician

Now hiring: User support technician at Edge Acoustics Ltd. in Langley, BC. The successful candidate must be available to start work as soon as possible. Terms of employment: Permanent employment or Full time.

Job Description

• The candidate must give access to computer networks.
• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate must perform Web-server backup and recovery operations.
• The candidate must provide problem-solving services to network users.
• The candidate must install software and hardware and configure operating systems for testing.
• The candidate must troubleshoot problems related to equipment.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College/CEGEP diploma.

Benefits

• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.

How to apply

Use the provided options and submit your application if you are interested.

By mail

19715 96 Ave suite 120
Langley, BC
V1M 3C9

• Job reference number 462
• Cover letter