Hotel front desk clerk

Black Rock Oceanfront Resort in Ucluelet, BC is inviting applications for the position of Hotel front desk clerk. The successful candidate must be available to start work as soon as possible. This is a Permanent employment or Full time position. Flexible availability required for: Day, Night, Weekend.

Job Description

• The candidate must register arriving guests and assign rooms.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must exchange foreign currency.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must balance cash, prepare balance sheets, cash reports, and related financial documentation.
• The candidate must maintain an inventory of vacancies, reservations, and room assignments.
• The candidate must follow emergency and safety procedures.
• The candidate must perform clerical duties, including faxing, filing, and photocopying.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must contact customers to deliver requested wakeup calls.
• The candidate must perform light housekeeping and cleaning duties.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• The candidate must be dependable.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.

Work Setting

• The candidate should work in staff accommodation that offers live-in accommodation when an employer provides a housing offer to its employees.
• The candidate must be able to work in a hotel, motel, or resort with additional sports and leisure facilities, set in a natural environment that attracts visitors beyond the accommodations.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.

Benefits

• The candidate will receive group insurance benefits from the employer, extending coverage to their dependents, including spouses, children, and parents.
• The candidate should receive on-site housing options, referring to the housing options provided by educational institutions.

How to apply

Use the provided options and submit your application if you are interested.

By email

fkennington@blackrockresort.com

By mail

596 Marine Dr
Ucluelet, BC
V0R 3A0

In person

596 Marine Dr
Ucluelet, BC
V0R 3A0
Between 09:00 a.m. and 03:00 p.m.