Customer service supervisor - retail

Cloud Star is situated in Edmonton, AB and is hiring a Customer service supervisor - retail to join the team. The successful candidate must be available to start work as soon as possible. Terms of employment: Permanent employment or Full time. Flexible availability required for: Morning, Day.

Job Description

• The candidate must supervise staff, including apprentices, stagehands, and design teams.
• The candidate must assign duties to sales workers.
• The candidate must establish work schedules.
• The candidate must resolve issues that arise, including customer requests, complaints, and supply shortages.
• The candidate must supervise and coordinate the activities of workers.
• The candidate must manage cash.
• The candidate must conduct performance reviews.
• The candidate must supervise office and volunteer staff.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• Or an equivalent combination of education and experience.
• The candidate must be accurate.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must be flexible.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.
• The candidate must have excellent written communication skills.
• The candidate must show initiative.
• The candidate must have good judgement skills.
• The candidate must have the ability to multitask.

Work Site Environment

• The work environment is smoke-free.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The selected candidate will receive tax-free disability benefits, providing financial support for the impact of a service-related injury or illness.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive paramedical services coverage as part of traditional health insurance or Extended Health Care (EHC) benefits, including coverage for a variety of healthcare practitioners.
• The candidate shall receive benefits in line with the collective agreement contract between the employer and the union representing a bargaining unit.
• The candidate will receive a Bonus, which is money given to an employee in addition to their salary as a reward for good performance.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependents, including spouses, children, and parents.
• The selected candidate will receive life insurance to provide financial support to their loved ones in the event of their passing.
• The candidate will receive long-term care insurance, covering all or part of assisted living facilities and in-home care for individuals aged 65 or older, or for those with chronic conditions requiring constant supervision.
• The selected candidate will receive Maternity and parental benefits, allowing parents in Canada to receive up to 50 weeks of paid pregnancy or parental leave.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.
• The selected candidate will receive an available parking facility where employer provide parking to employee at a cost that is less than the fair market value of the parking space.
• The candidate will receive travel insurance coverage, including benefits for flight delays, lost passports, baggage loss, medical emergencies, adventure sports, political unrest, and other travel-related incidents.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

By mail

8170 50 St NW suite 258
Edmonton, AB
T6B 1E6

• Cover letter
• Answers to the following screening questions:
• Are you available to start on the date listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?