Customer service manager - retail

Now hiring: Customer service manager - retail at MAGASIN GENERAL WAKEFIELD in Wakefield, QC. Ideally suited for a motivated individual ready to join the team immediately. Position status: Permanent employment or Full time. Flexible availability required for: Evening, Weekend, Shift, Flexible hours.

Job Description

• The candidate must direct and control daily operations.
• The candidate must manage staff and assign duties to ensure smooth operations.
• The candidate must locate, select, and procure merchandise for resale.
• The candidate must resolve issues that arise, including customer requests, complaints, and supply shortages.
• The candidate must recruit, hire, and supervise staff and/or volunteers.
• The candidate must perform opening and closing activities.
• The candidate must order merchandise.
• The candidate must have supervisory experience.

Job Requirements

• The candidate must be fluent in English or French.
• The candidate must have a certificate of Secondary (high) school graduation.
• The candidate must be collaborative.
• The candidate must be efficient.
• The candidate must maintain a positive attitude.
• The candidate must have strong time management skills.
• The candidate should be client-focused.
• The candidate must have excellent oral communication skills.
• The candidate must be well-organized.
• The candidate must have the ability to multitask.
• The candidate must demonstrate leadership.
• The candidate should be willing to work under pressure.
• The candidate should be required to handle heavy loads as part of routine work.
• The candidate should have an eye for detail.
• The candidate must be willing to work in a standing position for extended periods.

Work Setting

• The candidate should work in a rural area; most people live or work on farms or ranches. Hamlets, villages, towns, and other small settlements are in or surrounded by rural areas.
• The candidate should work in a retail business, purchasing goods from manufacturers or wholesalers, and selling these goods to consumers in small quantities.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be willing to work under pressure.
• The candidate should be required to handle heavy loads as part of routine work.
• The candidate should have an eye for detail.
• The candidate must be willing to work in a standing position for extended periods.

Transportation/travel information

• There is no access to public transportation.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive a registered retirement savings plan (RRSP) that enables them to save for retirement.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

• Cover letter
• Answers to the following screening questions:
• Are you available for shift or on-call work?
• Do you have experience working in this field?