Night clerk - hotel

Emma's Suites ( Happy Valley-Goose Bay, NL) is currently looking for a skilled Night clerk - hotel. The successful candidate must be available to start work as soon as possible. We are offering a Permanent employment or Full time opportunity. Shift timings include: Night, Shift, On call.

Job Description

• The candidate must investigate complaints and claims.
• The candidate must register arriving guests and assign rooms.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must perform light housekeeping and cleaning duties.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• There are no standard education requirements, such as a bachelor's degree, a certificate, or a diploma.
• No experience required. The employer will provide training to the selected candidate.
• The candidate should be client-focused.
• The candidate must be dependable.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must have good judgement skills.
• The candidate must be reliable.
• The candidate must be a good team player.

Work Setting

• The candidate must work in the hospitality industry to provide excellent guest services, manage operations, and ensure a high-quality experience for clients and patrons.
• The candidate must be able to work in a hotel, motel, or resort with additional sports and leisure facilities, set in a natural environment that attracts visitors beyond the accommodations.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.

Security and Safety

• The candidate must undergo a criminal record check.

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must have a valid driver’s licence.

Benefits

• The candidate will receive a Bonus, which is money given to an employee in addition to their salary as a reward for good performance.

How to apply

Use the provided options and submit your application if you are interested.

By email

Apply with the button on this page: your resume is emailed to the employer.

• Job reference number ESFD001
• Answers to the following screening questions:
• Are you available for shift or on-call work?
• Are you currently a student?