Hotel front office manager

Now hiring: Hotel front office manager at HAMPTON INN , BROCKVILLE in Brockville, ON. This position requires the successful applicant to begin duties at the earliest opportunity. Terms of employment: Permanent employment or Full time. Flexible availability required for: Early morning, Morning, Day, Evening, Night, Weekend, Shift.

Job Description

• The candidate must develop and implement policies and procedures for daily operations.
• The candidate must recruit and hire staff.
• The candidate must supervise staff.
• The candidate must conduct performance reviews.
• The candidate must negotiate with suppliers for the provision of materials and supplies.
• The candidate must conduct training sessions.
• The candidate must perform front desk duties.
• The candidate must implement marketing activities.
• The candidate must arrange for and oversee maintenance activities.
• The candidate must enforce policies and procedures.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must assist clients/guests with special needs.
• The candidate must establish work schedules.
• The candidate must manage events.
• The candidate must organize and maintain inventory.
• The candidate must maintain accurate and up-to-date records.
• The candidate must assist clients with check-in procedures for accommodation and/or transportation.
• The candidate must oversee and coordinate office administrative procedures.

Job Requirements

• The candidate must be fluent in English.
• The candidate must hold a bachelor’s degree.
• The candidate must have 3 to less than 5 years of experience in a related field.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must be a good team player.

Work Setting

• The candidate must be able to work in a hotel, motel, or resort with additional sports and leisure facilities, set in a natural environment that attracts visitors beyond the accommodations.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.
• The candidate must be able to handle a large workload.

Benefits

• The candidate will receive free parking; there is no additional charge for parking on the property.
• The candidate will have access to on-site and workplace amenities, including facilities that support health, safety, welfare, and personal hygiene.

How to apply

Use the provided options and submit your application if you are interested.

By email

Apply with the button on this page: your resume is emailed to the employer.

• Cover letter
• Answers to the following screening questions:
• Do you have experience working in this field?