Hotel front desk clerk

Now hiring: Hotel front desk clerk at Raven Inn Whitehorse in Whitehorse, YT. This position requires the successful applicant to begin duties at the earliest opportunity. This is a Permanent employment or Full time position.

Job Description

• The candidate must register arriving guests and assign rooms.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must balance cash, prepare balance sheets, cash reports, and related financial documentation.
• The candidate must maintain an inventory of vacancies, reservations, and room assignments.
• The candidate must follow emergency and safety procedures.
• The candidate must perform clerical duties, including faxing, filing, and photocopying.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must contact customers to deliver requested wakeup calls.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive a Bonus, which is money given to an employee in addition to their salary as a reward for good performance.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

• Cover letter