Front desk agent

Crest Hotel is situated in Prince Rupert, BC and is hiring a Front desk agent to join the team. Ideally suited for a motivated individual ready to join the team immediately. We are offering a Permanent employment or Full time opportunity.

Job Description

• The candidate must register arriving guests and assign rooms.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must maintain an inventory of vacancies, reservations, and room assignments.
• The candidate must follow emergency and safety procedures.
• The candidate must perform clerical duties, including faxing, filing, and photocopying.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must contact customers to deliver requested wakeup calls.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.

Benefits

• The candidate shall receive benefits in line with the collective agreement contract between the employer and the union representing a bargaining unit.

How to apply

Use the provided options and submit your application if you are interested.

By email

Apply with the button on this page: your resume is emailed to the employer.