Customer service representative - call centre

IH2O LTD. ( Calgary, AB) is currently looking for a skilled Customer service representative - call centre. We are looking for a candidate with strong interpersonal skills to start as soon as possible. Terms of employment: Permanent employment or Full time.

Job Description

• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must answer inquiries and provide information to customers.
• The candidate must maintain records and statistics.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• Equivalent experience is acceptable.
• The candidate must be punctual.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be reliable.
• The candidate must have the ability to multitask.
• The candidate must be dependable.
• The candidate must be honest.

Work Setting

• The candidate should work in a retail/wholesale establishment/distribution centre handling products from manufacturers or wholesalers, organizing them, and shipping them to their final destinations as quickly as possible.
• The candidate must work in a private company, corporation, or industry.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must have their own vehicle.
• The candidate must have a valid driver’s licence.
• Public transportation is available for commuting to the work location.

Benefits

• The candidate will receive a Bonus, which is money given to an employee in addition to their salary as a reward for good performance.
• The employer will pay for the candidate's learning/training.
• The candidate will have access to team-building opportunities.

How to apply

Use the provided options and submit your application if you are interested.

By email

info@iwateralberta.com

• Answers to the following screening questions:
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you meet the language requirements listed in the job posting for the position (English or French)?