Automotive repair technical advisor

GARAGE CHAREST & FRÈRES INC. in Trois-Rivières, QC is seeking a self-motivated Automotive repair technical advisor. We are looking for a candidate with strong interpersonal skills to start as soon as possible. We are offering a Permanent employment or Full time opportunity. The schedule involves Day shifts.

Job Description

• The candidate must answer written and oral inquiries.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must arrange for billing for services.
• The candidate must arrange for refunds and credits.
• The candidate must explain the type and cost of services offered.
• The candidate must issue receipts and other forms.
• The candidate must maintain records and statistics.
• The candidate must perform general office duties.
• The candidate must receive and log complaints.
• The candidate must explain procedures, risks, and benefits to clients.
• The candidate must maintain and manage digital databases.
• The candidate will be responsible for copywriting.
• The candidate must consult with clients after sale to provide ongoing support.
• The candidate must invoice clients.
• The candidate must photocopy and collate documents for distribution, mailing, and filing.
• The candidate must greet customers.

Job Requirements

• The candidate must be fluent in English or French.
• The candidate must have a College/CEGEP diploma.
• The candidate must be punctual.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be well-organized.
• The candidate must be a good team player.
• The candidate must have good judgement skills.
• The candidate must have the ability to multitask.
• The candidate must be dependable.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate must be able to meet tight deadlines.
• The candidate should be willing to work under pressure.

Benefits

• The selected candidate will receive tax-free disability benefits, providing financial support for the impact of a service-related injury or illness.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive paramedical services coverage as part of traditional health insurance or Extended Health Care (EHC) benefits, including coverage for a variety of healthcare practitioners.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The candidate shall receive benefits in line with the collective agreement contract between the employer and the union representing a bargaining unit.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependents, including spouses, children, and parents.
• The selected candidate will receive life insurance to provide financial support to their loved ones in the event of their passing.
• The candidate will receive long-term care insurance, covering all or part of assisted living facilities and in-home care for individuals aged 65 or older, or for those with chronic conditions requiring constant supervision.
• The candidate will have access to a Deferred Profit Sharing Plan (DPSP), allowing the employer to help save for the future.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The employer will pay for the candidate's learning/training.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.
• The candidate will receive paid time off for volunteering or personal days.
• The candidate will receive travel insurance coverage, including benefits for flight delays, lost passports, baggage loss, medical emergencies, adventure sports, political unrest, and other travel-related incidents.

How to apply

Use the provided options and submit your application if you are interested.

By email

pierrepoudrette@garagecharest.qc.ca

By phone

8193763754233

By mail

2250 ROYALE
TROIS-RIVIERES, QC
G9A 4L5

In person

2250 ROYALE
TROIS-RIVIERES, QC
G9A 4L5
Between 08:30 a.m. and 05:00 p.m.

• Answers to the following screening questions:
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?