User support technician

Smartway Freight Systems Inc. in Milton, ON is inviting applications for the position of User support technician. The successful candidate must be available to start work as soon as possible. This is a Permanent employment or Full time position. Flexible availability required for: To be determined.

Job Description

• The candidate must give access to computer networks.
• The candidate must report on the performance of computer systems and networks.
• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate must supervise other technical support workers in the group.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate must perform Web-server backup and recovery operations.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years or equivalent experience.
• A candidate with experience is an asset.

Benefits

• The candidate will receive free parking; there is no additional charge for parking on the property.

How to apply

Use the provided options and submit your application if you are interested.

By email

smartwayfsi@gmail.com