User support technician

Comncam Solutions Ltd. is situated in Edmonton, AB and is hiring a User support technician to join the team. Ideally suited for a motivated individual ready to join the team immediately. Terms of employment: Permanent employment or Full time.

Job Description

• The candidate must give access to computer networks.
• The candidate must report on the performance of computer systems and networks.
• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate must supervise other technical support workers in the group.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must hold a bachelor’s degree.
• The candidate should be client-focused.
• The candidate must be well-organized.
• The candidate must be a good team player.
• The candidate must have the ability to multitask.
• The candidate must have strong time management skills.

How to apply

Use the provided options and submit your application if you are interested.

By email

comncam.ca@gmail.com

By mail

4196 93 ST suite 201
Edmonton, AB
T6E 5P5

• Cover letter