User support technician

OMIKAN TECHNOLOGIES INC. ( Delta, BC) is currently looking for a skilled User support technician. We are seeking an enthusiastic individual to join and begin duties immediately. Position status: Permanent employment or Full time.

Job Description

• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate must supervise other technical support workers in the group.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.

How to apply

Use the provided options and submit your application if you are interested.

By mail

8963 112 st
Delta, BC
V4C 4X5