User support technician

SP Manpower Inc. in Mississauga, ON is seeking a self-motivated User support technician. The successful candidate must be available to start work as soon as possible. This role offers Permanent employment or Full time employment. Flexible availability required for: Morning, Day.

Job Description

• The candidate must give access to computer networks.
• The candidate must report on the performance of computer systems and networks.
• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate must perform Web-server backup and recovery operations.
• The candidate must manage incidents.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years.
• Relevant experience considered in lieu of education.
• The candidate must be accurate.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must show initiative.
• The candidate must have good judgement skills.
• The candidate must be well-organized.
• The candidate must be a good team player.
• The candidate must have the ability to multitask.
• The candidate must have strong time management skills.
• The candidate must be honest.

Additional Information

Work Conditions and Physical Capabilities

• The candidate must be able to meet tight deadlines.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate should be required to handle heavy loads as part of routine work.
• The candidate should have an eye for detail.

Security and Safety

• The candidate must have basic security clearance.
• The candidate must undergo a criminal record check.

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must be willing to travel.
• Public transportation is available for commuting to the work location.

How to apply

Use the provided options and submit your application if you are interested.

By email

hiringspmanpower@outlook.com

• Cover letter
• Answers to the following screening questions:
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?