User support technician

Blue Valorem Solutions Inc in Scarborough, ON is inviting applications for the position of User support technician. Ideally suited for a motivated individual ready to join the team immediately. Terms of employment: Permanent employment or Full time.

Job Description

• The candidate must give access to computer networks.
• The candidate must report on the performance of computer systems and networks.
• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College/CEGEP diploma.
• The candidate must be accurate.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must show initiative.
• The candidate must be well-organized.
• The candidate must be a good team player.
• The candidate must have the ability to multitask.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate should have an eye for detail.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate should have an eye for detail.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]