Technical support specialist - wholesale trade

Now hiring: Technical support specialist - wholesale trade at Big Bang ERP in Montréal, QC. Ideally suited for a motivated individual ready to join the team immediately. This role offers Permanent employment or Full time employment. Shift timings include: Early morning, Morning, Day, Shift, On call, Flexible hours.

Job Description

• The candidate must prepare sales or other contractual agreements.
• The candidate must promote sales to existing clients.
• The candidate must identify and solicit potential clients.
• The candidate must assess clients’ needs and resources to recommend appropriate goods or services.
• The candidate must develop reports and proposals to illustrate the benefits of products or services.
• The candidate must deliver sales presentations.
• The candidate must conduct sales transactions.
• The candidate must prepare and administer sales contracts.
• The candidate must use sales forecasting software.
• The candidate must consult with clients after sale to provide ongoing support.
• The candidate must follow up with clients after sales or signed contracts to provide ongoing support.
• The candidate must review and adapt information regarding product innovations, competitors, and market conditions.
• The candidate must train customers’ staff in the operation and maintenance of equipment.
• The candidate must provide clients with presentations on the benefits and uses of goods or services.
• The candidate must resolve product and service-related problems.
• The candidate must advertise and/or promote products, sales, or services.
• The candidate must provide exceptional customer service.
• The candidate must supervise activities of other technical sales specialists.
• The candidate must plan, direct and monitor activities of the sales department.
• The candidate must assess business opportunities and develop strategies.
• The candidate must analyze technical documents and reports.
• The candidate must communicate technical problems, processes, and solutions.
• The candidate must lead the sales team in building relationships with business clients and manage negotiations of sales contracts.
• The candidate must prepare and coordinate the production and submission of summary briefs and reports.
• The candidate must execute full lifecycle software development.
• The candidate must estimate the cost of projects.
• The candidate must ensure details follow the project’s original intention.
• The candidate must coordinate projects and programs.

Job Requirements

• The candidate must be bilingual.
• The candidate must hold a bachelor’s degree.
• Equivalent experience is acceptable.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.
• The candidate must be flexible.
• The candidate must show initiative.
• The candidate must be creative.
• The candidate must maintain a positive attitude.
• The candidate must be dependable.
• The candidate must be adaptable.
• The candidate must be energetic.

Work Setting

• The candidate must work in sales to promote products or services, engage with customers, achieve targets, and support overall business growth.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be willing to work under pressure.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must have the ability to work independently.

Transportation/travel information

• The candidate must be willing to travel.
• The candidate must be willing to travel internationally.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The selected candidate will receive tax-free disability benefits, providing financial support for the impact of a service-related injury or illness.
• The candidate will receive paramedical services coverage as part of traditional health insurance or Extended Health Care (EHC) benefits, including coverage for a variety of healthcare practitioners.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependants, including spouses, children, and parents.
• The candidate will receive a registered retirement savings plan (RRSP) that enables them to save for retirement.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The employer will pay for the candidate's learning/training.
• The candidate will have access to on-site and workplace amenities, including facilities that support health, safety, welfare, and personal hygiene.
• The candidate will have access to on-site recreation and activities.
• The candidate will receive paid time off for volunteering or personal days.
• The candidate will have access to team-building opportunities.
• The selected candidate will receive an available parking facility where employer provide parking to employee at a cost that is less than the fair market value of the parking space.
• The candidate will receive travel insurance coverage, including benefits for flight delays, lost passports, baggage loss, medical emergencies, adventure sports, political unrest, and other travel-related incidents.
• The candidate will receive a wellness program, offering financial incentives and resources to support their health and well-being.

How to apply

Use the provided options and submit your application if you are interested.

By email

hr@bigbang360.com

• Cover letter
• Answers to the following screening questions:
• Are you available for shift or on-call work?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the equipment you need to work from home (like internet and a workspace)?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?