Reservations supervisor

Yellowknife Tours Ltd ( Yellowknife, NT) is currently looking for a skilled Reservations supervisor. The successful candidate must be available to start work as soon as possible. This role offers Permanent employment or Full time employment. Shift timings include: Overtime required, Morning, Day, Evening, Weekend, Shift, Flexible hours.

Job Description

• The candidate must coordinate activities with other work units or departments.
• The candidate must establish work schedules and procedures to ensure efficient operations.
• The candidate must perform the same duties as workers supervised.
• The candidate must prepare and submit reports.
• The candidate must resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
• The candidate must assist clients/guests with special needs.
• The candidate must coordinate, assign, and review work activities.
• The candidate must hire, train, and supervise staff in job duties, safety procedures, and company policies.
• The candidate must maintain operation of computer systems, equipment, and machinery and arrange repair work to ensure business continuity and customer service delivery.

Job Requirements

• The candidate must be fluent in English.
• There are no standard education requirements, such as a bachelor's degree, a certificate, or a diploma.
• The candidate must be accurate.
• The candidate should be client-focused.
• The candidate must be dependable.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must show initiative.
• The candidate must be interpersonally aware.
• The candidate must have good judgement skills.
• The candidate must be well-organized.
• The candidate must be a good team player.
• The candidate must have strong time management skills.
• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate must be able to handle a large workload.
• The candidate must be willing to work in a standing position for extended periods.
• The candidate must be able to meet tight deadlines.
• The candidate should be willing to work under pressure.

Work Setting

• The candidate must work in a travel agency to arrange travel plans, provide customer service, and coordinate bookings.
• The candidate must work in a general office.
• The candidate must work in the hospitality industry to provide excellent guest services, manage operations, and ensure a high-quality experience for clients and patrons.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate must be able to handle a large workload.
• The candidate must be willing to work in a standing position for extended periods.
• The candidate must be able to meet tight deadlines.
• The candidate should be willing to work under pressure.

Security and Safety

• The candidate must undergo a criminal record check.

Benefits

• The candidate will receive gratuities and cash benefits from the employer for services rendered.
• The candidate will receive free parking; there is no additional charge for parking on the property.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

• Cover letter
• Answers to the following screening questions:
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?