Manager, hotel front desk

Now hiring: Manager, hotel front desk at Alberni Inn Ltd. in Port Alberni, BC. We are looking for a candidate with strong interpersonal skills to start as soon as possible. This is a Permanent employment or Full time position. Flexible availability required for: Early morning, Day, Evening, Weekend, On call, Flexible hours.

Job Description

• The candidate must develop and implement policies and procedures for daily operations.
• The candidate must supervise staff.
• The candidate must conduct performance reviews.
• The candidate must conduct training sessions.
• The candidate must negotiate with clients for the use of facilities.
• The candidate must perform front desk duties.
• The candidate must prepare marketing plans.
• The candidate must implement marketing activities.
• The candidate must arrange for and oversee maintenance activities.
• The candidate must enforce policies and procedures.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must assist clients/guests with special needs.
• The candidate must develop and implement business plans.
• The candidate must establish work schedules.
• The candidate must organize and maintain inventory.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.

Transportation/travel information

• The candidate must have a valid driver’s licence.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]