Information technology (IT) support technician

Dymaxion Research Ltd. in Beechville, NS is seeking a self-motivated Information technology (IT) support technician. We are seeking an enthusiastic individual to join and begin duties immediately. This is a Permanent employment or Full time position. Shift timings include: Day, On call, Flexible hours, To be determined.

Job Description

• The candidate must give access to computer networks.
• The candidate must report on the performance of computer systems and networks.
• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must provide exceptional customer service.
• The candidate must manage incidents.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College/CEGEP diploma or equivalent experience.
• A candidate with experience is an asset.
• The candidate must be accurate.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must show initiative.
• The candidate must be well-organized.
• The candidate must be a good team player.
• The candidate must have the ability to multitask.
• The candidate must have strong time management skills.

Work Setting

• The candidate must work in a general office.
• The candidate must work in a private company, corporation, or industry.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.

Security and Safety

• The candidate must be bondable.
• The candidate must undergo a criminal record check.

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must have their own vehicle.
• The candidate’s travel expenses will be paid by the employer.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The selected candidate will receive tax-free disability benefits, providing financial support for the impact of a service-related injury or illness.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The candidate will receive mileage reimbursement.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The employer will pay for the candidate's learning/training.

How to apply

Use the provided options and submit your application if you are interested.

By email

msuhonos@dymaxion.ca

• Job reference number DRL202610
• Cover letter
• Answers to the following screening questions:
• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you have the equipment you need to work from home (like internet and a workspace)?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?