Hotel night auditor

Quality Inn & Conference Centre ( Red Deer, AB) is currently looking for a skilled Hotel night auditor. We are seeking an enthusiastic individual to join and begin duties immediately. Position status: Permanent employment or Full time. Flexible availability required for: To be determined.

Job Description

• The candidate must register arriving guests and assign rooms.
• The candidate must resolve complaints and claims.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must balance cash, prepare balance sheets, cash reports, and related financial documentation.
• The candidate must maintain an inventory of vacancies, reservations, and room assignments.
• The candidate must follow emergency and safety procedures.
• The candidate must perform clerical duties, including faxing, filing, and photocopying.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must contact customers to deliver requested wakeup calls.
• The candidate must perform light housekeeping and cleaning duties.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.

Work Setting

• The candidate must work in the hospitality industry to provide excellent guest services, manage operations, and ensure a high-quality experience for clients and patrons.

How to apply

Use the provided options and submit your application if you are interested.

By email

ted@qualityinnreddeer.com

• Answers to the following screening questions:
• Are you available for shift or on-call work?
• Do you have experience working in this field?