Hotel front office manager

Now hiring: Hotel front office manager at Chelsea Hotel Toronto in Toronto, ON. This position requires the successful applicant to begin duties at the earliest opportunity. Position status: Permanent employment or Full time. The schedule involves Early morning, Morning, Day, Evening, Weekend, Shift shifts.

Job Description

• The candidate must develop and implement policies and procedures for daily operations.
• The candidate must recruit and hire staff.
• The candidate must supervise staff.
• The candidate must conduct performance reviews.
• The candidate must conduct training sessions.
• The candidate must negotiate with clients for the use of facilities.
• The candidate must perform front desk duties.
• The candidate must enforce policies and procedures.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must assist clients/guests with special needs.
• The candidate must establish work schedules.
• The candidate must manage events.
• The candidate must organize and maintain inventory.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College/CEGEP diploma.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must show initiative.
• The candidate must be a good team player.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to work in a standing position for extended periods.

Work Site Environment

• The work environment is smoke-free.

Work Setting

• The candidate should work in an urban area with a high population density.
• The candidate's relocation costs should not be covered by the employer; if the company does not provide a relocation package, you may request an advance on your earnings to cover some of your moving expenses.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to work in a standing position for extended periods.

Security and Safety

• The candidate must be bondable.
• The candidate must have basic security clearance.
• The candidate must have enhanced reliability security clearance.
• The candidate must undergo a criminal record check.

Transportation/travel information

• The candidate must have their own transportation.
• Public transportation is available for commuting to the work location.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The selected candidate will receive tax-free disability benefits, providing financial support for the impact of a service-related injury or illness.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive paramedical services coverage as part of traditional health insurance or Extended Health Care (EHC) benefits, including coverage for a variety of healthcare practitioners.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependents, including spouses, children, and parents.
• The selected candidate will receive life insurance to provide financial support to their loved ones in the event of their passing.
• The candidate will receive a pension plan, providing a monthly, taxable benefit that replaces a portion of their income at retirement.
• The candidate will receive long-term care insurance, covering all or part of assisted living facilities and in-home care for individuals aged 65 or older, or for those with chronic conditions requiring constant supervision.
• The selected candidate will receive Maternity and parental benefits, allowing parents in Canada to receive up to 50 weeks of paid pregnancy or parental leave.
• The employer will pay for the candidate's learning/training.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.
• The candidate will receive paid time off for volunteering or personal days.
• The candidate will have access to team-building opportunities.
• The selected candidate will receive an available parking facility where employer provide parking to employee at a cost that is less than the fair market value of the parking space.
• The candidate will receive travel insurance coverage, including benefits for flight delays, lost passports, baggage loss, medical emergencies, adventure sports, political unrest, and other travel-related incidents.
• The candidate will receive a wellness program, offering financial incentives and resources to support their health and well-being.

How to apply

Use the provided options and submit your application if you are interested.

Online

Apply now

• Cover letter
• Answers to the following screening questions:
• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?