Hotel front office manager

Doubletree by Hilton Toronto Downtown in Toronto, ON is seeking a self-motivated Hotel front office manager. We are looking for a candidate with strong interpersonal skills to start as soon as possible. Terms of employment: Permanent employment or Full time. Flexible availability required for: Early morning, Morning, Day, Evening, Night, Weekend.

Job Description

• The candidate must develop and implement policies and procedures for daily operations.
• The candidate must recruit and hire staff.
• The candidate must supervise staff.
• The candidate must negotiate with suppliers for the provision of materials and supplies.
• The candidate must negotiate with clients for the use of facilities.
• The candidate must perform front desk duties.
• The candidate must prepare budgets and monitor revenues and expenses.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must assist clients/guests with special needs.
• The candidate must develop and implement business plans.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College/CEGEP diploma.
• Equivalent professional experience accepted.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must show initiative.
• The candidate must be a good team player.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be able to handle a large workload.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependents, including spouses, children, and parents.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.

How to apply

Use the provided options and submit your application if you are interested.

By mail

108 Chestnut St
Toronto, ON
M5G 1R3

• Cover letter