Guide, outdoor

Now hiring: Guide, outdoor at Arctic Range Adventure in Whitehorse, YT. Ideally suited for a motivated individual ready to join the team immediately. This role offers Permanent employment or Full time employment. The schedule involves Early morning, Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours shifts.

Job Description

• The candidate must escort groups on outdoor sport and recreational trips.
• The candidate must plan trips.
• The candidate must operate photographic and video equipment.
• The candidate must operate communication, including emergency, devices.
• The candidate must operate GPS (Global Positioning System) and other navigation equipment.
• The candidate must maintain equipment in proper working order.
• The candidate must provide outdoor, wilderness, and wildlife instruction.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must assist clients/guests with special needs.
• The candidate must utilize microphones or other communication devices to provide directions and pertinent information to visitors.
• The candidate must resolve itinerary and other problems.
• The candidate must provide information on tipping customs, currency exchange rates, metric conversion, and other details.
• The candidate must drive sightseeing or tour vehicles.
• The candidate must describe points of interest, answer questions, and provide information.
• The candidate must confirm transportation and accommodation reservations.
• The candidate must coordinate recreation activities.
• The candidate must assist clients with check-in procedures for accommodation and/or transportation.
• The candidate must coordinate activities with local tour guides or leaders of performance groups.
• The candidate must collect administration or entrance fees.
• The candidate must conduct guided tours of museums, gallery exhibitions and heritage sites, respond to inquiries and provide relevant information.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must be flexible.
• The candidate must show initiative.
• The candidate must have good judgement skills.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.
• The candidate must have excellent written communication skills.
• The candidate must be dependable.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must perform physically demanding tasks as part of their daily work.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to work in a standing position for extended periods.
• The candidate must be willing to walk for long periods of time.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate should have an eye for detail.
• The candidate must be able to meet tight deadlines.

Work Site Environment

• The candidate will be required to work long hours in an outdoor environment.

Work Setting

• The candidate should work in an urban area with a high population density.
• The candidate should work in a rural area; most people live or work on farms or ranches. Hamlets, villages, towns, and other small settlements are in or surrounded by rural areas.
• The candidate must work from a remote location, performing their duties from a site other than the employer’s central office while maintaining productivity and communication.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must perform physically demanding tasks as part of their daily work.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to work in a standing position for extended periods.
• The candidate must be willing to walk for long periods of time.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate should have an eye for detail.
• The candidate must be able to meet tight deadlines.

Security and Safety

• The candidate must have a valid driver’s licence.
• The candidate must be able to pass a driving record check (abstract).

Transportation/travel information

• The candidate must have a valid driver’s licence.
• The candidate must be willing to travel cross-border.
• The candidate must be willing to travel for extended periods.
• The candidate must be willing to travel overnight.
• The candidate must be willing to travel frequently.
• The candidate must be willing to travel.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive paramedical services coverage as part of traditional health insurance or Extended Health Care (EHC) benefits, including coverage for a variety of healthcare practitioners.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The candidate will receive gratuities and cash benefits from the employer for services rendered.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependents, including spouses, children, and parents.
• The employer will pay for the candidate's learning/training.
• The candidate will have access to team-building opportunities.
• The candidate will receive travel insurance coverage, including benefits for flight delays, lost passports, baggage loss, medical emergencies, adventure sports, political unrest, and other travel-related incidents.
• The candidate will receive a wellness program, offering financial incentives and resources to support their health and well-being.

How to apply

Use the provided options and submit your application if you are interested.

You can apply online or use the other options below.

Online

Apply now

By email

[email protected]

By mail

162 Titanium Way
Whitehorse, YT
Y1A 0G1

• Cover letter
• Answers to the following screening questions:
• Do you have experience working in this field?