Guest service representative

Now hiring: Guest service representative at Fairfield Inn & Suites by Marriott in Sudbury, ON. Ideally suited for a motivated individual ready to join the team immediately. We are offering a Permanent employment or Full time opportunity. The schedule involves Day, Evening, Night, Shift, Flexible hours shifts.

Job Description

• The candidate must register arriving guests and assign rooms.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must exchange foreign currency.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must balance cash, prepare balance sheets, cash reports, and related financial documentation.
• The candidate must maintain an inventory of vacancies, reservations, and room assignments.
• The candidate must follow emergency and safety procedures.
• The candidate must perform clerical duties, including faxing, filing, and photocopying.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must contact customers to deliver requested wakeup calls.
• The candidate must perform light housekeeping and cleaning duties.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependants, including spouses, children, and parents.
• The selected candidate will receive life insurance to provide financial support to their loved ones in the event of their passing.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.

How to apply

Use the provided options and submit your application if you are interested.

In person

490 Barrydowne Rd
Sudbury, ON
P3A 3T3
Between 10:00 a.m. and 04:00 p.m.