Front desk hotel clerk

Travelodge North Battleford in North Battleford, SK is inviting applications for the position of Front desk hotel clerk. We are seeking an enthusiastic individual to join and begin duties immediately. Position status: Permanent employment or Full time. Work schedule: Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours, Overtime available, , 15:00 to 23:00.

Job Description

• The candidate must investigate complaints and claims.
• The candidate must register arriving guests and assign rooms.
• The candidate must resolve complaints and claims.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must balance cash, prepare balance sheets, cash reports, and related financial documentation.
• The candidate must maintain an inventory of vacancies, reservations, and room assignments.
• The candidate must follow emergency and safety procedures.
• The candidate must perform clerical duties, including faxing, filing, and photocopying.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must contact customers to deliver requested wakeup calls.
• The candidate must perform light housekeeping and cleaning duties.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must hold a certificate or diploma in a related trade or equivalent experience.
• Completion of a program in Tourism and Travel Services Management is required.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate should be client-focused.
• The candidate must be dependable.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must have good judgement skills.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.
• The candidate must be resourceful.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate must be willing to work in a standing position for extended periods.
• The candidate should be willing to work under pressure.

Security and Safety

• The candidate must be bondable.

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must have a valid driver’s licence.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependants, including spouses, children, and parents.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The candidate will receive a variable or compressed work week.

How to apply

Use the provided options and submit your application if you are interested.

By email

Apply with the button on this page: your resume is emailed to the employer.

By phone

3064459425237

By mail

992 101st Street
North Battleford, SK
S9A 0Z3

In person

992 101st Street
North Battleford, SK
S9A 0Z3
Between 09:00 a.m. and 04:00 p.m.

• Cover letter
• Answers to the following screening questions:
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?