Front desk agent

Now hiring: Front desk agent at Lucky Dragon Restaurant in Haines Junction, YT. Ideally suited for a motivated individual ready to join the team immediately. This role offers Permanent employment or Full time employment.

Job Description

• The candidate must investigate complaints and claims.
• The candidate must register arriving guests and assign rooms.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must balance cash, prepare balance sheets, cash reports, and related financial documentation.
• The candidate must follow emergency and safety procedures.
• The candidate must perform clerical duties, including faxing, filing, and photocopying.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must be reliable.

Work Setting

• The candidate should work in a room, and board provided dedicated to fostering a culture of inclusion and well-being where our staff members thrive.
• The candidate must work from a remote location, performing their duties from a site other than the employer’s central office while maintaining productivity and communication.
• The candidate's relocation costs should be covered by the employer, allowing the employer to contribute to the employee's relocation costs incurred in moving closer to the company's offices or other work locations as required.
• The candidate should be willing to relocate and be ready to move to a new city/different city for a job.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate should be willing to work under pressure.

Benefits

• The candidate should receive on-site housing options, referring to the housing options provided by educational institutions.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.

How to apply

Use the provided options and submit your application if you are interested.

By email

Apply with the button on this page: your resume is emailed to the employer.

• Answers to the following screening questions:
• Are you available to start on the date listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?