Front desk agent

Now hiring: Front desk agent at Home2Suites Fort St. John in Fort St. John, BC. This position requires the successful applicant to begin duties at the earliest opportunity. This role offers Permanent employment or Full time employment.

Job Description

• The candidate must register arriving guests and assign rooms.
• The candidate must resolve complaints and claims.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must maintain an inventory of vacancies, reservations, and room assignments.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must perform light housekeeping and cleaning duties.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• There are no standard education requirements, such as a bachelor's degree, a certificate, or a diploma.
• The candidate should be client-focused.
• The candidate must have excellent oral communication skills.
• The candidate must be flexible.
• The candidate should be willing to work under pressure.

Work Setting

• The candidate must work in the hospitality industry to provide excellent guest services, manage operations, and ensure a high-quality experience for clients and patrons.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be willing to work under pressure.

Benefits

• The candidate will have access to on-site and workplace amenities, including facilities that support health, safety, welfare, and personal hygiene.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.
• The candidate will receive a wellness program, offering financial incentives and resources to support their health and well-being.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

• Cover letter
• Answers to the following screening questions:
• Do you have experience working in this field?