Customer service agent

Price Group ( Mississauga, ON) is currently looking for a skilled Customer service agent. Ideally suited for a motivated individual ready to join the team immediately. This role offers Term or contractFull time employment. The schedule involves Morning, Day shifts.

Job Description

• The candidate must answer written and oral inquiries.
• The candidate must coordinate special publicity events and promotions.
• The candidate must gather, research, and prepare communications material.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must answer inquiries and provide information to customers.
• The candidate must arrange for billing for services.
• The candidate must maintain records and statistics.
• The candidate must obtain and examine all relevant information to assess client feedback, enquiries, and complaints in the delivery of meaningful services.
• The candidate must perform general office duties.
• The candidate must receive and log complaints.
• The candidate must explain procedures, risks, and benefits to clients.
• The candidate must maintain and manage digital databases.
• The candidate must answer clients' inquiries and provide information.
• The candidate must consult with clients after sale to provide ongoing support.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• The candidate should be required to perform repetitive tasks frequently.

Work Setting

• The candidate should work in a retail/wholesale establishment/distribution center handling products from manufacturers or wholesalers, organizing them, and shipping them to their final destinations as quickly as possible.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• The candidate should be required to perform repetitive tasks frequently.

Security and Safety

• The candidate must undergo a criminal record check.

Transportation/travel information

• Public transportation is available for commuting to the work location.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

• Job reference number 3437955