Contact centre agent - customer service

Blue Ocean is seeking a self-motivated Contact centre agent - customer service. The successful candidate must be available to start work as soon as possible. This role offers Term or contractFull time employment. Hybrid or remote work arrangements may be considered.

Job Description

• The candidate must answer written and oral inquiries.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must answer inquiries and provide information to customers.
• The candidate must explain procedures, risks, and benefits to clients.
• The candidate must answer clients' inquiries and provide information.

Job Requirements

• The candidate must be fluent in English.
• There are no standard education requirements, such as a bachelor's degree, a certificate, or a diploma.
• The candidate must be punctual.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.
• The candidate must show initiative.
• The candidate must have good judgement skills.
• The candidate must have the ability to multitask.
• The candidate must be dependable.
• The candidate must be honest.
• The candidate must be a quick learner.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate should be required to perform repetitive tasks frequently.

Security and Safety

• The candidate must undergo a criminal record check.

Benefits

• The candidate will receive a Bonus, which is money given to an employee in addition to their salary as a reward for good performance.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The employer will pay for the candidate's learning/training.
• The selected candidate will receive an available parking facility where employer provide parking to employee at a cost that is less than the fair market value of the parking space.

How to apply

Use the provided options and submit your application if you are interested.

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