Client service clerk

Now hiring: Client service clerk at Ecopest Inc. in Edmonton, AB. The successful candidate must be available to start work as soon as possible. This is a Permanent employment or Full time position. Flexible availability required for: Day.

Job Description

• The candidate must answer written and oral inquiries.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must answer inquiries and provide information to customers.
• The candidate must arrange for billing for services.
• The candidate must explain the type and cost of services offered.
• The candidate must maintain records and statistics.
• The candidate must obtain and examine all relevant information to assess client feedback, enquiries, and complaints in the delivery of meaningful services.
• The candidate must perform general office duties.
• The candidate must receive and log complaints.
• The candidate must receive payments.
• The candidate must explain procedures, risks, and benefits to clients.
• The candidate must maintain and manage digital databases.
• The candidate must answer clients' inquiries and provide information.
• The candidate must consult with clients after sale to provide ongoing support.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years.
• The candidate must be punctual.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must be flexible.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.
• The candidate must show initiative.
• The candidate must have good judgement skills.
• The candidate must have the ability to multitask.
• The candidate must be dependable.
• The candidate must be a quick learner.
• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be required to perform repetitive tasks frequently.

Work Setting

• The candidate should work in the private sector in any office or work area that is not open to the public in the ordinary course of business except by individual invitation.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be required to perform repetitive tasks frequently.

Transportation/travel information

• The candidate must have their own transportation.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The selected candidate will receive a commission, which is a payment made by an employee based on a sale.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependents, including spouses, children, and parents.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

• Answers to the following screening questions:
• Do you have experience working in this field?