Visitor information counsellor

Tourism Fernie in Fernie, BC is inviting applications for the position of Visitor information counsellor. We are looking for a candidate with strong interpersonal skills to start as soon as possible. This role offers Permanent employment or Full time employment. Work schedule: Day, Weekend, To be determined.

Job Description

• The candidate must manage challenging customer situations professionally.
• The candidate must perform general office duties.
• The candidate must prepare and submit reports.
• The candidate must establish work schedules and procedures to ensure efficient operations.
• The candidate must coordinate activities with other work units or departments.
• The candidate must coordinate, assign, and review work activities.
• The candidate must assist clients/guests with special needs.
• The candidate must hire, train, and supervise staff in job duties, safety procedures, and company policies.
• The candidate must maintain operation of computer systems, equipment, and machinery and arrange repair work to ensure business continuity and customer service delivery.
• The candidate must perform the same duties as workers supervised.

Job Requirements

• The candidate must be fluent in English.
• The candidate must hold a certificate or diploma in a related trade or equivalent experience.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must show initiative.
• The candidate must have good judgement skills.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.
• The candidate must be dedicated.
• The candidate must be accurate.
• The candidate must be interpersonally aware.
• The candidate must be dependable.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate must be willing to work in a standing position for extended periods.

Benefits

• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive a Bonus, which is money given to an employee in addition to their salary as a reward for good performance.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The employer will pay for the candidate's learning/training.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.
• The candidate will receive a variable or compressed work week.

How to apply

Use the provided options and submit your application if you are interested.

Online

Apply now

• Cover letter
• Answers to the following screening questions:
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?