User support technician

D2 Technologie Inc. in Salaberry-de-Valleyfield, QC is inviting applications for the position of User support technician. This position requires the successful applicant to begin duties at the earliest opportunity. Position status: Permanent employment or Full time. Work schedule: Day.

Job Description

• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.

Job Requirements

• The candidate must be bilingual.
• The candidate must have a certificate of Secondary (high) school graduation.

Work Setting

• The candidate must work at a help desk to provide technical support, troubleshoot issues, and assist users in resolving problems.
• The candidate must work in the telecommunications industry to install, maintain, and manage communication systems and networks.
• The candidate must be able to work in an on-site customer service environment, such as an office or business location.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The selected candidate will receive tax-free disability benefits, providing financial support for the impact of a service-related injury or illness.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive group insurance benefits from the employer, extending coverage to their dependents, including spouses, children, and parents.
• The selected candidate will receive life insurance to provide financial support to their loved ones in the event of their passing.
• The candidate will receive long-term care insurance, covering all or part of assisted living facilities and in-home care for individuals aged 65 or older, or for those with chronic conditions requiring constant supervision.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

By phone

51490458888220

• Cover letter
• Answers to the following screening questions:
• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?