User support technician

DASH BOOKING INC. ( Winnipeg, MB) is currently looking for a skilled User support technician. This position requires the successful applicant to begin duties at the earliest opportunity. Position status: Permanent employment or Full time. Shift timings include: Morning, Day.

Job Description

• The candidate must report on the performance of computer systems and networks.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate must set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate must perform Web-server backup and recovery operations.
• The candidate must provide exceptional customer service.
• The candidate must manage incidents.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be accurate.
• The candidate should be client-focused.
• The candidate must have excellent oral communication skills.
• The candidate must show initiative.
• The candidate must have the ability to multitask.
• The candidate must have strong time management skills.
• The candidate must be honest.

Work Setting

• The candidate must work in a startup company.
• The candidate should be willing to relocate and be ready to move to a new city/different city for a job.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be required to handle heavy loads as part of routine work.
• The candidate should have an eye for detail.
• The candidate should be willing to work for long hours in sitting positions.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The selected candidate will receive life insurance to provide financial support to their loved ones in the event of their passing.

How to apply

Use the provided options and submit your application if you are interested.

By email

annadang@dashbooking.com

By phone

8448441567

By mail

1414 Main St
WINNIPEG, MB
R2W 3V4

• Cover letter