User support technician

CYBERMETEORS in Edmonton, AB is inviting applications for the position of User support technician. The successful candidate must be available to start work as soon as possible. This role offers Permanent employment or Full time employment.

Job Description

• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate must supervise other technical support workers in the group.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must be well-organized.
• The candidate must be a good team player.
• The candidate must have the ability to multitask.
• The candidate must have strong time management skills.
• The candidate must be honest.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate should have an eye for detail.

Work Setting

• The candidate's relocation costs should not be covered by the employer; if the company does not provide a relocation package, you may request an advance on your earnings to cover some of your moving expenses.
• The candidate should be willing to relocate and be ready to move to a new city/different city for a job.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate should have an eye for detail.

Security and Safety

• The candidate must have basic security clearance.

Transportation/travel information

• The candidate must have their own transportation.

How to apply

Use the provided options and submit your application if you are interested.

By phone

7802456176

By mail

9182 34A AVENUE NW suite 200
Edmonton, AB
T6E 5P4

In person

9182 34A AVENUE NW suite 200
Edmonton, AB
T6E 5P4
Between 11:00 a.m. and 03:00 p.m.

• Answers to the following screening questions:
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?