User support technician

Nu-Way Personnel Inc. is situated in Brampton, ON and is hiring a User support technician to join the team. This position requires the successful applicant to begin duties at the earliest opportunity. Terms of employment: Permanent employment or Full time.

Job Description

• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years.
• The candidate must be accurate.
• The candidate must have good judgement skills.
• The candidate must be well-organized.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate should have an eye for detail.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate should have an eye for detail.

Security and Safety

• The candidate must be bondable.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]