Technical support specialist – information technology (IT)

Les servies conseils ABna in Québec, QC is seeking a self-motivated Technical support specialist – information technology (IT). Ideally suited for a motivated individual ready to join the team immediately. This is a Permanent employment or Full time position.

Job Description

• The candidate must report on the performance of computer systems and networks.
• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must supervise other technical support workers in the group.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate must manage incidents.
• The candidate must evaluate and install computer hardware, networking software, and operating system software.
• The candidate must perform data backups and disaster recovery operations.
• The candidate must coordinate and schedule activities effectively.
• The candidate must install software.
• The candidate must coordinate projects and programs.

Job Requirements

• The candidate must be fluent in French.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years.
• The candidate must have 3 to less than 5 years of experience in a related field.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The selected candidate will receive tax-free disability benefits, providing financial support for the impact of a service-related injury or illness.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive paramedical services coverage as part of traditional health insurance or Extended Health Care (EHC) benefits, including coverage for a variety of healthcare practitioners.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The selected candidate will receive life insurance to provide financial support to their loved ones in the event of their passing.
• The candidate will receive a registered retirement savings plan (RRSP) that enables them to save for retirement.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.

How to apply

Use the provided options and submit your application if you are interested.

By email

carriere@abnaconseils.com