Network support technician

Now hiring: Network support technician at La Cartoucherie in Sherbrooke, QC. This position requires the successful applicant to begin duties at the earliest opportunity. This role offers Permanent employment or Full time employment. Required shifts: Day.

Job Description

• The candidate must coordinate access and use of computer networks.
• The candidate must install software.
• The candidate must install web server hardware and software.
• The candidate must maintain, troubleshoot, and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, and peripheral equipment.
• The candidate must monitor the performance of computer systems and networks.
• The candidate must troubleshoot, maintain, and upgrade web server hardware and software.
• The candidate must provide problem-solving services to network users.
• The candidate must perform routine network start-up and close-down and maintain control records.
• The candidate must respond to requests for help and information from Website visitors and designers.
• The candidate must troubleshoot and make minor adjustments to equipment.
• The candidate must perform minor repairs to equipment.

Job Requirements

• The candidate must be bilingual.
• The candidate must have a College/CEGEP diploma.
• The candidate must be accurate.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must show initiative.
• The candidate must have good judgement skills.
• The candidate must be well-organized.
• The candidate must be a good team player.
• The candidate must be creative.
• The candidate must be dedicated.
• The candidate must be collaborative.
• The candidate must be hardworking.

Work Setting

• The candidate must be able to work in a computer hardware or software retail or wholesale environment.
• The candidate must work in troubleshooting and diagnostics to identify, analyze, and resolve technical or operational issues, ensuring systems and equipment function efficiently.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.

Transportation/travel information

• The candidate must have a valid driver’s licence.

Benefits

• The selected candidate will receive tax-free disability benefits, providing financial support for the impact of a service-related injury or illness.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The employer will pay for the candidate's learning/training.
• The candidate will have access to team-building opportunities.
• The selected candidate will receive an available parking facility where employer provide parking to employee at a cost that is less than the fair market value of the parking space.

How to apply

Use the provided options and submit your application if you are interested.

By email

rh@lacartoucherie.com

• Answers to the following screening questions:
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?