Front desk manager

Sparkling Hill Resort is situated in Vernon, BC and is hiring a Front desk manager to join the team. This position requires the successful applicant to begin duties at the earliest opportunity. We are offering a Permanent employment or Full time opportunity. The schedule involves Early morning, Morning, Day, Evening, Night, Weekend shifts.

Job Description

• The candidate must develop and implement policies and procedures for daily operations.
• The candidate must supervise staff.
• The candidate must conduct performance reviews.
• The candidate must negotiate with clients for the use of facilities.
• The candidate must prepare marketing plans.
• The candidate must implement marketing activities.
• The candidate must arrange for and oversee maintenance activities.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must assist clients/guests with special needs.
• The candidate must develop and implement business plans.

Job Requirements

• The candidate must be fluent in English.
• The candidate must hold a bachelor’s degree.
• Equivalent professional experience accepted.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must show initiative.
• The candidate must be a good team player.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be able to handle a large workload.

Work Setting

• The candidate must be able to work in a hotel, motel, or resort with additional sports and leisure facilities, set in a natural environment that attracts visitors beyond the accommodations.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be able to handle a large workload.

Benefits

• The candidate will receive group insurance benefits from the employer, extending coverage to their dependents, including spouses, children, and parents.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.

How to apply

Use the provided options and submit your application if you are interested.

By mail

888 Sparkling Place
Vernon, BC
V1H 2K7

• Cover letter