Front desk agent

Northern Vision Development ( Whitehorse, YT) is currently looking for a skilled Front desk agent. Ideally suited for a motivated individual ready to join the team immediately. This is a Permanent employment or Full time position. Required shifts: Shift, Flexible hours.

Job Description

• The candidate must register arriving guests and assign rooms.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must maintain an inventory of vacancies, reservations, and room assignments.
• The candidate must follow emergency and safety procedures.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must contact customers to deliver requested wakeup calls.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• The candidate should be client-focused.
• The candidate must have excellent oral communication skills.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.
• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.

Work Setting

• The candidate must work in the hospitality industry to provide excellent guest services, manage operations, and ensure a high-quality experience for clients and patrons.
• The candidate must be able to work in a hotel, motel, or resort with additional sports and leisure facilities, set in a natural environment that attracts visitors beyond the accommodations.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

• Answers to the following screening questions:
• Do you have experience working in this field?