Front desk agent

Microtel Inn & Suites by Wyndham Blackfalds in Blackfalds, AB is seeking a self-motivated Front desk agent. The successful candidate must be available to start work as soon as possible. Terms of employment: Permanent employment or Full time. The schedule involves Early morning, Morning, Day, Evening, Night, Weekend, Flexible hours shifts.

Job Description

• The candidate must investigate complaints and claims.
• The candidate must register arriving guests and assign rooms.
• The candidate must resolve complaints and claims.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must follow emergency and safety procedures.
• The candidate must perform clerical duties, including faxing, filing, and photocopying.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• There are no standard education requirements, such as a bachelor's degree, a certificate, or a diploma.

Benefits

• The candidate will receive free parking; there is no additional charge for parking on the property.
• The candidate will have access to on-site and workplace amenities, including facilities that support health, safety, welfare, and personal hygiene.
• The candidate will have access to on-site recreation and activities.
• The candidate will have access to team-building opportunities.
• The selected candidate will receive an available parking facility where employer provide parking to employee at a cost that is less than the fair market value of the parking space.

How to apply

Use the provided options and submit your application if you are interested.

By email

info@rinahospitality.com

• Answers to the following screening questions:
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?