Front desk agent

Foxwood Inn & Suites in Fox Creek, AB is inviting applications for the position of Front desk agent. We are seeking an enthusiastic individual to join and begin duties immediately. This is a Permanent employment or Full time position. Flexible availability required for: Overtime required, Early morning, Morning, Day, Evening, Night, Weekend, Shift.

Job Description

• The candidate must register arriving guests and assign rooms.
• The candidate must process group arrivals and departures.
• The candidate must take, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate must process guests’ departures, calculate charges, and receive payments.
• The candidate must balance cash, prepare balance sheets, cash reports, and related financial documentation.
• The candidate must maintain an inventory of vacancies, reservations, and room assignments.
• The candidate must follow emergency and safety procedures.
• The candidate must perform clerical duties, including faxing, filing, and photocopying.
• The candidate must answer telephone calls and relay messages accurately.
• The candidate must assist clients/guests with special needs.
• The candidate must contact customers to deliver requested wakeup calls.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
• The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
• The candidate should be client-focused.
• The candidate must be dependable.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must have good judgement skills.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.

Work Setting

• The candidate must be able to work in a hotel, motel, or resort with additional sports and leisure facilities, set in a natural environment that attracts visitors beyond the accommodations.
• The candidate should work in a rural area; most people live or work on farms or ranches. Hamlets, villages, towns, and other small settlements are in or surrounded by rural areas.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate must be willing to work in a standing position for extended periods.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The candidate will receive free parking; there is no additional charge for parking on the property.

How to apply

Use the provided options and submit your application if you are interested.

By email

Apply with the button on this page: your resume is emailed to the employer.