Customer service supervisor (except financial services)

Now hiring: Customer service supervisor (except financial services) at Braineer Academy Ltd. in Calgary, AB. We are seeking an enthusiastic individual to join and begin duties immediately. This is a Permanent employment or Full time position.

Job Description

• The candidate must coordinate activities with other work units or departments.
• The candidate must establish work schedules and procedures to ensure efficient operations.
• The candidate must examine and verify the accuracy of work.
• The candidate must conduct performance reviews.
• The candidate must coordinate, assign, and review work activities.
• The candidate must supervise office and volunteer staff.
• The candidate must oversee the preparation of reports.
• The candidate must oversee the development of communication strategies.
• The candidate must evaluate work environments, programs, and procedures to control, eliminate, and prevent disease or injury.
• The candidate must manage contracts.
• The candidate must establish and implement operational policies and procedures.
• The candidate must answer electronic enquiries.
• The candidate must provide exceptional customer service.
• The candidate must advise senior management.
• The candidate must set up and maintain manual and computerized information filing systems.
• The candidate must plan and organize daily operations effectively.
• The candidate must evaluate daily operations to ensure efficiency and productivity.
• The candidate must coordinate the flow of information within the team.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• The candidate should be client-focused.
• The candidate must have excellent oral communication skills.
• The candidate must have the ability to multitask.
• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate must be able to meet tight deadlines.
• The candidate should be willing to work under pressure.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate must have the ability to work independently.

Work Setting

• The candidate must be able to work in an educational setting.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate must be able to meet tight deadlines.
• The candidate should be willing to work under pressure.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate must have the ability to work independently.

Benefits

• The candidate will receive free parking; there is no additional charge for parking on the property.
• The candidate will have access to on-site daycare facilities.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

• Cover letter
• Answers to the following screening questions:
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?