Customer service manager - retail

Now hiring: Customer service manager - retail at DISCUS SUPPLY CO LTD. in Richmond, BC. We are seeking an enthusiastic individual to join and begin duties immediately. We are offering a Permanent employment or Full time opportunity. Work schedule: Morning, Day.

Job Description

• The candidate must direct and control daily operations.
• The candidate must evaluate daily operations to ensure efficiency and productivity.
• The candidate must plan and organize daily operations effectively.
• The candidate must manage staff and assign duties to ensure smooth operations.
• The candidate must study market research and trends to determine consumer demand, potential sales volumes, and the effect of competitors’ operations on sales.
• The candidate must determine which merchandise and services are to be sold.
• The candidate must locate, select, and procure merchandise for resale.
• The candidate must develop and implement marketing strategies.
• The candidate must determine staffing requirements.
• The candidate must resolve issues that arise, including customer requests, complaints, and supply shortages.
• The candidate must recruit, hire, and supervise staff and/or volunteers.
• The candidate must supervise office and volunteer staff.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.

Work Setting

• The candidate must work in a retail service establishment.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.

How to apply

Use the provided options and submit your application if you are interested.

By email

Apply with the button on this page: your resume is emailed to the employer.

By mail

3531 Jacombs Rd Unit 4, suite 3531
Richmond, BC
V6V 1Z8

• Cover letter
• Answers to the following screening questions:
• Do you have experience working in this field?