Customer service clerk

NOVUS Glass in Surrey, BC is seeking a self-motivated Customer service clerk. The successful candidate must be available to start work as soon as possible. Terms of employment: Permanent employment or Full time. Flexible availability required for: Day.

Job Description

• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must answer inquiries and provide information to customers.
• The candidate must arrange for billing for services.
• The candidate must arrange for refunds and credits.
• The candidate must explain the type and cost of services offered.
• The candidate must issue receipts and other forms.
• The candidate must maintain records and statistics.
• The candidate must obtain and examine all relevant information to assess client feedback, enquiries, and complaints in the delivery of meaningful services.
• The candidate must order office supplies and maintain inventory.
• The candidate must perform general office duties.
• The candidate must receive and log complaints.
• The candidate must receive credit and employment applications.
• The candidate must receive payments.
• The candidate must sell merchandise to customers.

Job Requirements

• The candidate must be fluent in English.
• There are no standard education requirements, such as a bachelor's degree, a certificate, or a diploma.
• The candidate must be punctual.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must be well-organized.
• The candidate must be reliable.
• The candidate must be a good team player.
• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate must have excellent hand-eye coordination.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate must be willing to walk for long periods of time.

Work Setting

• The candidate should work in an urban area with a high population density.
• The candidate should work in a retail/wholesale establishment/distribution center handling products from manufacturers or wholesalers, organizing them, and shipping them to their final destinations as quickly as possible.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should have an eye for detail.
• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate must have excellent hand-eye coordination.
• The candidate should be required to perform repetitive tasks frequently.
• The candidate must be willing to walk for long periods of time.

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must have a valid driver’s licence.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]