Customer relations clerk

Canada Startups in Etobicoke, ON is seeking a self-motivated Customer relations clerk. This position requires the successful applicant to begin duties at the earliest opportunity. This is a Permanent employment or Full time position. The schedule involves Morning, Day shifts.

Job Description

• The candidate must act as spokesperson for an organization.
• The candidate must answer written and oral inquiries.
• The candidate must gather, research, and prepare communications material.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must answer inquiries and provide information to customers.
• The candidate must arrange for refunds and credits.
• The candidate must perform general office duties.
• The candidate must receive and log complaints.
• The candidate must explain procedures, risks, and benefits to clients.
• The candidate must maintain and manage digital databases.
• The candidate must answer clients' inquiries and provide information.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate must be fluent in English.
• The candidate must have a certificate of Secondary (high) school graduation.

Benefits

• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The candidate will have access to on-site and workplace amenities, including facilities that support health, safety, welfare, and personal hygiene.
• The candidate will have access to on-site recreation and activities.
• The candidate will have access to team-building opportunities.

How to apply

Use the provided options and submit your application if you are interested.

By email

[email protected]

• Cover letter
• Answers to the following screening questions:
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?