Application support analyst

Industrial Fluid Consultants Inc. in Winnipeg, MB is seeking a self-motivated Application support analyst. We are seeking an enthusiastic individual to join and begin duties immediately. This is a Permanent employment or Full time position. Flexible availability required for: Day.

Job Description

• The candidate must respond to users experiencing difficulties with computers and related systems.
• The candidate must consult user guides, technical manuals, and other resources to research and implement solutions.
• The candidate must provide advice and training to users in response to identified difficulties.
• The candidate must collect, organize, and maintain a problems-and-solutions log for use by technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate must provide business systems, network, and Internet support to users in response to identified difficulties.
• The candidate must set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate must provide exceptional customer service.
• The candidate must manage incidents.

Job Requirements

• The candidate must be fluent in English.
• The candidate must hold a bachelor’s degree.
• The candidate must be accurate.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must show initiative.
• The candidate must have good judgement skills.
• The candidate must be well-organized.
• The candidate must be a good team player.
• The candidate must have the ability to multitask.
• The candidate must have strong time management skills.
• The candidate must be honest.

Work Setting

• The candidate must work in a private company, corporation, or industry.
• The candidate must work in information technology to manage systems, implement solutions, and maintain IT infrastructure.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate must perform physically demanding tasks as part of their daily work.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must have a valid driver’s licence.

Benefits

• The candidate will receive a dental plan covering expenses for dental treatments and procedures.
• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.
• The candidate will receive paramedical services coverage as part of traditional health insurance or Extended Health Care (EHC) benefits, including coverage for a variety of healthcare practitioners.
• The candidate will receive vision care benefits, covering or reducing the cost of eye exams and medical eye care.
• The candidate will receive free parking; there is no additional charge for parking on the property.
• The employer will pay for the candidate's learning/training.
• The candidate will have access to on-site and workplace amenities, including facilities that support health, safety, welfare, and personal hygiene.
• The candidate will have access to on-site recreation and activities.
• The candidate will receive paid time off for volunteering or personal days.
• The candidate will have access to team-building opportunities.

How to apply

Use the provided options and submit your application if you are interested.

By email

applications@ifcpump.com

• Answers to the following screening questions:
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?