Accommodation services manager

Mount Norquay is situated in Banff, AB and is hiring a Accommodation services manager to join the team. We are looking for a candidate with strong interpersonal skills to start as soon as possible. This is a Permanent employment or Full time position. Shift timings include: Overtime required, Early morning, Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours, To be determined, Overtime available.

Job Description

• The candidate must develop and implement policies and procedures for daily operations.
• The candidate must recruit and hire staff.
• The candidate must supervise staff.
• The candidate must conduct performance reviews.
• The candidate must negotiate with suppliers for the provision of materials and supplies.
• The candidate must conduct training sessions.
• The candidate must negotiate with clients for the use of facilities.
• The candidate must perform front desk duties.
• The candidate must prepare budgets and monitor revenues and expenses.
• The candidate must prepare marketing plans.
• The candidate must implement marketing activities.
• The candidate must arrange for and oversee maintenance activities.
• The candidate must enforce policies and procedures.
• The candidate must address and resolve customers' complaints or concerns professionally.
• The candidate must assist clients/guests with special needs.
• The candidate must develop and implement business plans.
• The candidate must establish work schedules.
• The candidate must manage events.
• The candidate must organize and maintain inventory.

Job Requirements

• The candidate must be fluent in English.
• The candidate must hold a bachelor’s degree.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate must show initiative.
• The candidate must be a good team player.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be able to meet tight deadlines.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to work in a standing position for extended periods.
• The candidate must be able to handle a large workload.

Benefits

• The candidate will receive a health care plan, providing coverage for medical and surgical expenses.

How to apply

Use the provided options and submit your application if you are interested.

By email

hr@banffnorquay.com

In person

#2 Norquay Road
Banff, AB
T1L 1B4
Between 01:00 p.m. and 04:30 p.m.

• Cover letter